What information do I need to have ready before contacting Customer Support for Mio devices?

What information do I need to have ready before contacting Customer Support for Mio devices?

Contacting Customer Support
Help us to help you, before contacting us please have the following information ready:

  1. Model: What device do you have?
  2. Serial Number: This can be found on the back of the device.
  3. Date of purchase: When did you purchase your device?
  4. Description of fault: What seems to be the problem with your device?
If your query is about an order, please provide your order number
If your query is about an Activation key, please provide the Activation Key.